We understand that memorial purchases often come during difficult seasons. Our team is committed to working with families respectfully and transparently.

A 50% deposit (minimum, many families pay more) is required to place an order and begin production, with the remaining balance due prior to installation or delivery. This policy allows us to custom-produce each memorial with care and intention.

Timelines can vary based on design complexity and material availability. On average, most custom headstones are completed within 8 to 12 weeks. We’ll give you a realistic timeline during your consultation — and keep you updated throughout the process.

Our memorials are designed, customized, and finished onsite in Missouri Valley, Iowa by our family and our team.

We work with established American granite suppliers who source stone from both domestic and select international quarries, depending on color, availability, and performance characteristics. All granite we offer is chosen for durability and suitability for Midwest conditions.

In some cases, we may order a memorial that includes a pre-shaped or partially designed base template from an American supplier. Final design details, customization, engraving, and quality review are completed by our team before delivery or installation.

We’re based in Missouri Valley, Iowa, and proudly serve families across the Southwest Iowa region, including the Council Bluffs metro.

Absolutely. We’re here to listen, learn your story, and guide you through options. Our design consultations are collaborative and supportive — no design experience necessary.

Yes. Loess Hills Memorials coordinates cemetery foundation and installation services for the memorials we sell.

Installation costs are quoted separately from the memorial itself because they vary based on the size and weight of the memorial, cemetery requirements, foundation specifications, and the location of the cemetery.

For larger or more complex memorials, we work with a trusted and insured installation partner who specializes in heavy or specialized installations.

In every case, you don’t need to worry about coordinating anything. We work directly with the cemetery and our installation partners, manage scheduling and requirements, and keep you informed every step of the way through completion.

Yes. We provide professional cleaning and seasonal floral placement for all types of memorials, including flat markers, upright headstones, and large family monuments. We use industry-standard D/2 biological cleaners to preserve the stone while restoring its original beauty.

The Cost of Professional Headstone Care

We believe in transparent pricing for families in Southwest Iowa. The cost of a professional cleaning varies by the size of the monument, but our base prices for Harrison and Pottawattamie counties are:

• Single Flat Marker: $250

• Single / Companion Upright Monument: $300

• Family Plot / Multiple Stones: Price starting at $400 [Contact for Quote]

Proudly serving cemeteries in Harrison and Pottawattamie counties with no additional travel fees. Includes before-and-after photos sent directly to your phone.

Contact us if you’re interested in:

• Seasonal floral placement (available for additional cost)

• Memorial Care Subscription Program (perpetual care providing you peace of mind- we’re there when you can’t be)

Loess Hills Memorials can add a final date, name or other inscriptions directly at the cemetery without removing the memorial. We carefully match the existing lettering style whenever possible.

Final-date lettering starts at $275.

Absolutely. Planning ahead allows you to personalize your memorial at your own pace, protect against rising costs, and ensure your wishes are reflected. It also reduces the burden on loved ones later.

Yes, pets are a beloved companion and deserve to be memorialized. We offer a range of custom memorials for pets — including garden stones, plaques, and personalized engraving — designed to honor the animals who meant so much to your family.

We hear this one a lot! It’s pronounced “luss hills” (rhymes with bus, not dose).

The Loess Hills are a rare and scenic landform that runs along Western Iowa, including areas near Missouri Valley, Council Bluffs, and the Omaha metro. Made of fine wind-blown soil called loess, these hills are found in only a few places in the world — and they’re part of what makes this region so unique.

We named our memorial company after the Loess Hills because, like these hills, the memories we help preserve are rooted in place and unique to the lives we honor.

👉 Learn more about the Loess Hills